At Creatikartta, we value your trust and strive to provide the best digital marketing services. However, we understand that unforeseen circumstances may arise, and hence we have outlined our refund policy as follows:

1. Refund Eligibility:

   • Refunds are only applicable if a request is initiated on the same day as the Knowledge Transfer (KT) meeting.

   • Requests made after the day of the KT meeting will not be eligible for a refund under any circumstances.

2. Refund Process:

   • Eligible refund requests must be submitted in writing via email to our support team at [support@creatikartta.com].

   • Once the refund request is received, it will be processed within 7-10 business days.

3. Non-Refundable Items:

   • Services that have already been delivered or partially completed.

   • Customized solutions or any specific client-requested services that require resource allocation.

By purchasing our services, you agree to abide by this refund policy. For any questions or concerns, please contact our support team.